Privacy and returns

Your privacy

When you join the email list, we keep your email address so we can send you the free planning page and news from Arrow & Quiver Press. Emails are sent through MailerLite, and every email has an unsubscribe link.

Payments are handled by Stripe. We never see or store your card details. We use your name and address only to post your order.

We never sell or share your details. To see, change or delete what we hold about you, email candice@arrowandquiverpress.com.

Postage

Postage is a flat $12 anywhere in Australia. Candice posts every order within 3 days. We post within Australia only.

Returns

Physical products (planners) may be returned if there is damage or an issue with the product within 14 days of receiving your product. Email candice@arrowandquiverpress.com with a photo and we’ll replace it or refund you.

We don’t offer returns or refunds for change of mind. We do not offer refunds for digital products.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.